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T89 Sponsor action list

Sponsor action list

A hotel general manager reviewing training actions

Kittridge new manager program Counted Sep 29, 2026 2 of 6 done Oldest open 16 days

The six actions only Kittridge can take in the new manager program, each with an owner, a date and the days it has been open, so nobody has to ask for a status email. Prepared by Joaquin Ibarra, program operations director at Saltbridge Academy, for Olivia Holloway, head of learning and development at Kittridge Hotels Group, and the hotel general managers. Days open are counted to Tuesday, September 29, 2026. The next count is Tuesday, October 6.

Sample template: the firm, people, clients and figures are fictional.

Live example from the Dashboards app, shown with Kittridge Hotels Group's demo data. Block dates move forward each week, so they can differ from the sample dates on this page.

The six actions

Two actions are done, three are with hotel general managers and one has waited longest. Days open run from the day Saltbridge Academy sent the request to Kittridge to September 29. Each open action has a date it is needed by, and each date sits before module 3 starts on October 12.

#ActionOwner at KittridgeStatusDays openNeeded byWhat waits on it
1Release Cohort B learners from the Tuesday shiftHotel general managersDone0DoneCohort B learners can attend Tuesday sessions
2Confirm the learner roster for Cohort COlivia HollowayDone0DoneOne roster for Cohort C records and attendance
3Shift cover for five learnersHotel general managersWith the hotels6 daysOct 8Three Seafront and two Pier Head learners can attend module 3
4Manager check-in for module 2Hotel general managersWith the hotels9 daysOct 6Each learner's module 2 practice is reviewed at work before module 3
5Manager sign-off for three pilot learnersHotel general managersWith the hotels11 daysOct 9Three pilot certificates cannot be issued until the sign-offs arrive
6Workplace mentors for the four coastal hotelsOlivia HollowayOwner named, due date set16 daysOct 7Learners at the coastal hotels start module 3 with a named mentor

Oldest action: workplace mentors for the four coastal hotels, open 16 days

The mentor list for the four coastal hotels has had no owner since the regional manager left. The request was addressed to a role nobody held, so there was no one to answer it. Olivia Holloway took the mentor assignments herself and set October 7.

Consequence: if the mentors are not named by October 7, learners at the four coastal hotels start module 3 on October 12 without a workplace mentor. Joaquin Ibarra will raise it with Olivia that day rather than wait for the next count.

Who owns what

Two owners at Kittridge carry the six actions, and Joaquin Ibarra raises and counts them. Four of the six sit with the hotel general managers, and the list shows each of their open actions by name so a general manager can find theirs.

OHOlivia HollowayHead of learning and development, Kittridge Hotels Group. Owns the Cohort C roster (done) and the coastal mentors (due Oct 7)
GMHotel general managersKittridge Hotels Group. Own the Tuesday shift release (done), shift cover, the module 2 check-in and the pilot sign-offs
JIJoaquin IbarraProgram operations director, Saltbridge Academy. Raises each action with its evidence, counts the days and decides when to escalate

I would rather see on one page which six things are ours than read another status email. The mentors are mine, and I have put a date on them.

Olivia HollowayHead of learning and development, Kittridge Hotels Group, fictional

The same six actions, from the record

The block below reads the days open from the sponsor actions record. The table above shows the count of September 29.

Live example from the Dashboards app, shown with Kittridge Hotels Group's demo data.

How an action closes

Every action follows the same path. An action is closed only when the owner has done it and the result is on the cohort record, not when someone says it is in hand.

flowchart LR
    A["Action raised with evidence, owner and date"] --> B{"Owner named at Kittridge?"}
    B -- "No" --> C["Joaquin Ibarra asks Olivia Holloway to name one"]
    C --> B
    B -- "Yes" --> D["Owner acts: release, cover, sign off or assign"]
    D --> E["Result recorded on the cohort record"]
    E --> F["Action closed"]
    D -- "Date passes" --> G["Joaquin decides whether to escalate to Olivia"]
    G --> D

The coastal mentors sat in the "No" loop for 16 days: the action had no named owner until Olivia took it. The other three open actions have owners and are on the "Yes" path.

Status words used in the table
DoneThe owner did it and the result is on the cohort record. Days open stops counting.
With the hotelsThe request has reached the hotel general managers and is not yet done. Days open keep counting.
Owner named, due date setSomeone at Kittridge owns the action and has set a date. It is not done until the result is recorded.

Next dates

What happens next
✓Sep 29, six actions counted, two done
Oct 6, module 2 manager check-in, hotel general managers
Oct 7, coastal mentors named, Olivia Holloway
Oct 8, shift cover for five learners, hotel general managers
Oct 9, three pilot sign-offs, hotel general managers
Oct 12, module 3 starts
How to use this template

Keep one list per client and cohort set. Add an action only when nobody but the client can take it, give it one owner and a needed-by date, and count the days open on the same weekday each week.

VariableMeaningRequired
{{client.name}}Client organization that owns the actionsRequired
{{action.rows}}Each client-owned action with its statusRequired
{{action.owner}}The person or role at the client who owns each actionRequired
{{action.days_open}}Calendar days from the day the request was sent to the count dateRequired
{{action.needed_by}}Date each action must be done byRequired
{{action.count_date}}Date the days open were countedRequired
{{action.oldest}}The action open longest, with its cause and consequenceRequired
{{action.escalation_rule}}Who decides escalation when a needed-by date passesOptional

If a required value is missing, show Needs review in its place and hold the list; never fill it with a guess. If the actions record cannot be read, show Unavailable instead of the days open.

The live Dashboards blocks on this page show the Kittridge Hotels Group demo profile. Point each block at your own client's profile, or remove it, before you share the page.