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T85 Steering decision log

Steering decision log

A sponsor and a PMO analyst reviewing steering decisions

Steering meeting of Sep 24, 2026 State on Sep 28 Three shift template actions not started Client-visible

What the steering group decided on Thursday, September 24, 2026, and where each of the four decisions stands on Monday, September 28: the actions it became, who owns them and when they are due. Kept by Emeka Achebe, PMO analyst at Ferncastle Operations Group, and reviewed by Philippa Sinclair, program director, for Gareth Pryce, chief operating officer at Fairhaven Home Stores, and the workstream leads. The rule of the log is simple: every decision turns into owned workstream actions within two days, and a decision still waiting for an owner is shown as such, not hidden.

Decisions taken on Sep 244all four now Owned
Workstream actions from them143 decisions gave 11, the fourth gave 3
Actions done55 more in progress
Actions not started43 shift template, 1 shrink baseline

Sample template: the firm, people, clients and figures are fictional, and the embedded view holds synthetic sample records.

The four decisions of September 24

Each decision shows its owner, the Fairhaven owner and the actions it became. Owned means a named person has accepted it. The two day mark for each decision was Sep 26.

DecisionWorkstreamOwnerFairhaven ownerStatusActions from it
Reset the replenishment pilot date to Oct 16ReplenishmentPhilippa SinclairGareth PryceOwned4 actions: 2 closed, 2 in progress
Pilot the new shift template in eight storesStore labor schedulingEmeka AchebeRegional operations managerOwned Sep 26 Not started3 actions, none started
Hold two stores out of the labor totalsStore labor schedulingPhilippa SinclairGareth PryceOwned2 actions: 1 closed, 1 in progress
Plan wave 2 and the shrink baseline for NovemberDistribution center flowHamish AldousGareth PryceOwned5 actions: 2 closed, 2 in progress, 1 not started

Decisions and their actions

The table lists each steering decision with the actions linked to it. Record type tells a decision from an action, and Linked decision ties each action back to its decision. Read the Status column for actions that are Owned but not started, and the Due column for those due before the Oct 8 steering meeting. Fairhaven has 18 rows here: the four decisions and their 14 actions. The view also holds 3 rows for Prescott Medical Supply and 3 for Halvard Brewing Company, 24 in all.

Before you share this page with a client

This sample view holds decisions and actions for several clients: Fairhaven Home Stores, Prescott Medical Supply and Halvard Brewing Company. Switch the embed to a view filtered to Fairhaven Home Stores before you send this page to Gareth Pryce or anyone at Fairhaven.

Did every decision get an owner in two days?

The squares below show the state two days after the meeting: three decisions had owned actions within two days, and one was still waiting for an owner, which was named later. The one waiting was the shift template pilot. Gareth Pryce then named the regional operations manager as its owner on Sep 26, so the table above, which is the state on Sep 28, shows all four as Owned.

Live example from the Dashboards app, shown with Fairhaven Home Stores' demo data. Block dates move forward each week, so they can differ from the sample dates on this page.

The shift template decision had no store operations owner at the meeting

At the Sep 24 meeting nobody on the Fairhaven side was named as the store operations owner for the shift template pilot, so its three actions sat unassigned. Emeka Achebe raised the gap. On Sep 26 Gareth Pryce named the regional operations manager as owner.

On Sep 28 the decision and its three actions are Owned, but none has started: choose the eight pilot stores (Emeka Achebe, due Oct 9), train store managers on the shift template (Emeka Achebe, due Oct 16) and set the review measure (Philippa Sinclair, due Oct 16). All three wait for dates to be agreed with the regional operations manager, and the HR sign-off on the shift template is due Oct 5. Consequence: if the actions have not started by the Oct 8 steering meeting, the labor scheduling pilot date is at risk.

I had not named a store operations owner in the room. Seeing the decision sit there with no one against it is what made me name one the same week.

Gareth PryceChief operating officer, Fairhaven Home Stores, fictional

Where the 14 actions stand

All 14 actions from the four decisions are counted by workstream and status. Five are done, five are in progress and four are not started. Store labor scheduling carries three of the four that have not started.

Live example from the Dashboards app, shown with Fairhaven Home Stores' demo data.

Replenishment

Decision: Reset the replenishment pilot date to Oct 16. Owner: Philippa Sinclair.

ActionOwnerFairhaven ownerDueStatus
Agree the new pilot date with the 12 pilot storesEmeka AchebeRegional operations managerSep 29Closed
Update the replenishment rules calendarSaoirse QuigleyMerchandising managerSep 30Closed
Re-run the store stock test on the extract sampleSaoirse QuigleyIT directorOct 12In progress
Brief store managers on the Oct 16 startEmeka AchebeRegional operations managerOct 9In progress
Store labor scheduling

Decisions: Hold two stores out of the labor totals (Philippa Sinclair) and Pilot the new shift template in eight stores (Emeka Achebe).

ActionOwnerFairhaven ownerDueStatus
Exclude the two stores from the pack totalsEmeka AchebeGareth PryceSep 25Closed
Reconcile the two store labor trackersHamish AldousRegional operations managerOct 7In progress
Choose the eight pilot stores for the shift templateEmeka AchebeRegional operations managerOct 9Owned
Train store managers on the shift templateEmeka AchebeRegional operations managerOct 16Owned
Set the review measure for the shift templatePhilippa SinclairRegional operations managerOct 16Owned
Shrink reduction

Decision: Plan wave 2 and the shrink baseline for November. Owner: Hamish Aldous.

ActionOwnerFairhaven ownerDueStatus
Request loss prevention system accessPhilippa SinclairNone yetOct 9In progress
Draft the shrink baseline methodSaoirse QuigleyLoss prevention leadOct 23Owned

The access request is drafted but needs a Fairhaven owner to approve it. The baseline method starts once access is granted.

Distribution center flow

Decision: Plan wave 2 and the shrink baseline for November. Owner: Hamish Aldous.

ActionOwnerFairhaven ownerDueStatus
Confirm wave 2 carrier appointmentsHamish AldousDC operations managerSep 30Closed
Map wave 2 receiving doorsSaoirse QuigleyDC operations managerSep 30Closed
Plan the wave 2 cutover weekendHamish AldousDC operations managerOct 16In progress

From decision to action

How each decision of Sep 24 reached its actions, and where one of them waited:

flowchart LR
    M["Steering meeting, Sep 24: 4 decisions"] --> D1["Reset the replenishment pilot date to Oct 16"]
    M --> D2["Pilot the new shift template in eight stores"]
    M --> D3["Hold two stores out of the labor totals"]
    M --> D4["Plan wave 2 and the shrink baseline for November"]
    D1 --> A1["4 actions: 2 closed, 2 in progress"]
    D2 --> G{"Store operations owner named?"}
    G -->|"Not at the meeting"| W["3 actions unassigned"]
    W -->|"Sep 26: regional operations manager named"| A2["3 actions owned, not started"]
    D3 --> A3["2 actions: 1 closed, 1 in progress"]
    D4 --> A4["5 actions: 2 closed, 2 in progress, 1 not started"]
How this log works
Two day ruleEvery decision is turned into owned actions within two days of the meeting. Each decision and action names a Ferncastle owner and a Fairhaven owner.
Missing ownerA missing owner is shown as missing and never filled in. Request loss prevention system access shows no Fairhaven owner for that reason.
OwnedA named person has accepted the decision or action. For an action, work has not started yet.
Closing an actionAn action closes when its owner confirms the result, with the evidence in the record.

Check before the next steering meeting

Before Thursday, October 8
Check the three shift template actions are underway. Owner: Emeka Achebe, before Oct 8
Reconcile the two store labor trackers with both store managers. Owner: Hamish Aldous, Oct 7
Check the four replenishment actions at the steering meeting. Owner: Philippa Sinclair, Oct 8
Review the five wave 2 and shrink baseline actions at the steering meeting. Owner: Hamish Aldous, Oct 8
Send the loss prevention access request once a Fairhaven owner is named. Owner: Philippa Sinclair, Oct 9
✓Exclude the two stores from the pack totals. Owner: Emeka Achebe, done
✓Name an owner for the shift template decision. Owner: Gareth Pryce, done Sep 26
Who keeps this log
EAEmeka AchebePMO analyst, Ferncastle Operations Group, keeps the log and raised the owner gap
PSPhilippa SinclairProgram director, Ferncastle Operations Group, reviews the log
GPGareth PryceChief operating officer, Fairhaven Home Stores, takes the decisions
How to use this template

Record every steering decision on the day of the meeting, then link each decision to its actions, owners and due dates within two days. Show any decision still waiting for an owner.

VariableMeaningRequired
{{steering.meeting_date}}Date of the steering meeting the decisions came fromRequired
{{decision.title}}The decision as the sponsor stated itRequired
{{decision.owner}}Person who owns carrying the decision into actionRequired
{{decision.client_owner}}Client person named as owner of the decisionRequired
{{action.linked_rows}}Actions linked to the decision with owner, due date and statusRequired
{{decision.state}}Whether the decision is Owned or Waiting for ownerRequired
{{action.next_check}}Date the actions are checked, normally the next steering meetingOptional

If a required value is missing, show Needs review in its place and hold the entry; never fill an owner with a guess. If the register cannot be read, show Unavailable instead of the counts.

The live Dashboards blocks on this page show the Fairhaven Home Stores demo profile. Point each block at your own client's profile, or remove it, before you share the page. Filter the embedded view to the same client as well.