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T77 Fortnightly stream status update

Fortnightly stream status update

A program manager leading a status meeting

Window closed Sep 30, 2026 Invoicing and credit is red Collections unchanged for two cycles Client-visible

Where each of the four order-to-cash streams stands after the status window that closed on Wednesday, September 30, 2026, reported against one fixed structure: status, what moved, what is blocked, the next milestone and the decisions needed. A status that has not changed for two cycles is questioned, not accepted. Compiled by Tom Becker, PMO lead at Corbel Partners, for Robert Lang, chief operating officer at Thornbury Components, and Claire Dubois, engagement partner. Each stream lead submitted their own update. The next window closes Wednesday, October 14.

Complete updates in3of 4 streams
Streams with a stale status1Collections, unchanged for two cycles
Decisions open9oldest waiting 23 days
Chase messages this cycle1one question to the collections lead

Sample template: the firm, people, clients and figures are fictional, and the embedded view holds synthetic sample records.

Stream status at a glance

StreamStatusSince the Sep 16 windowNext milestoneUpdate
Order entry and cutoverAmberOrder entry redesign v1.2 returned with changes: plant three test results came from an older buildPlant two cutover readiness, Oct 8In on time, complete
Invoicing and creditRedCredit limit policy decision at 23 days; two tax codes mapped to the wrong plant ledgerInvoicing design, Oct 16In on time, complete
CollectionsAmberNo change: the same status as Sep 16Collections workflow design, Oct 22Submitted, unchanged for two cycles
Data and master dataGreenDuplicate customer accounts down to 410 from 1,260 on Aug 15Customer master data cleanse, Oct 14In on time, complete

Live example from the Dashboards app, shown with Thornbury Components' demo data. Block dates move forward each week, so they can differ from the sample dates on this page.

Collections has reported the same status for two cycles

The Collections update on Sep 30 repeats the Sep 16 update: dunning steps defined, draft call scripts written, dispute handoff to billing not reviewed. An unchanged status can mean the stream has stalled, not that nothing changed. Tom Becker asked the collections lead on Oct 1 to name the blocking item and has flagged the stream for the October steering pack. No answer has come back yet. Consequence: Collections workflow design (2 of 4 criteria, due Oct 22) cannot be accepted on time if the billing review has not started by Oct 14.

How the status colours are set

Green. On plan, with no blocked milestone and no decision older than 14 days.

Amber. A milestone is late or at risk and the stream has a plan and an owner for it.

Red. A milestone is blocked and the person who can unblock it has not yet acted.

The stream lead proposes the colour; the PMO lead questions it when the evidence in the update does not support it.

Streams in detail

Order entry and cutover

Amber Update in on time

What moved. Order entry redesign v1.2 went to Robert Lang on Sep 26 with four of five criteria evidenced. Claire Dubois held criterion 4 because the plant three test results came from an older build.

What is blocked. Plant two has not reported trained super users, so Plant two cutover readiness stands at 2 of 4 criteria. The report is needed before the cutover decision at steering on Oct 22. Plant three super user training starts only once the plant three cutover date is set.

Question from the PMO. Which plant two super users have finished training, and on what date? Awaiting the plant two manager.

Next. Plant three results from the current build as v1.3 by Oct 8. Owner: Tom Becker.

Invoicing and credit

Red Update in on time

What moved. The invoice layout was approved on Sep 22, so Invoicing design stands at 1 of 4 criteria. Robert Lang named the finance director as owner of the credit limit decision on Sep 29, with a decision date of Oct 13.

What is blocked. Invoicing design waits on the credit limit policy decision, which has been open 23 days because finance and plant operations each assumed the other would own it. Tax code lookup configuration was sent back: two plant three orders returned the wrong code and finance withheld sign-off. Two tax codes sit on the wrong plant ledger, and Corbel owes the corrected mapping on Oct 5.

Why red. The unblocking decision has an owner now, but nothing is recorded yet.

Next. Decision recorded by Oct 13, three days before the Invoicing design due date on Oct 16.

Collections

Amber Unchanged for two cycles

What was reported. Dunning step table and draft call scripts are done. The dispute handoff to billing has not been reviewed with billing. Collections workflow design stands at 2 of 4 criteria at v0.6, due Oct 22. The text matches the Sep 16 update.

Question from the PMO. What is the blocking item, and who needs to act on it? Asked by Tom Becker on Oct 1, no answer yet.

Reading. The stream may be waiting on billing, or may have stalled. The evidence does not yet say which, so the status stays Amber rather than Green.

Next. Re-check at the Oct 14 window.

Data and master data

Green Update in on time

What moved. Duplicate customer accounts fell from 1,260 on Aug 15 to 410 on Sep 28, through merges at plants one and two. Data migration rehearsal was accepted on Sep 22 and Chart of accounts mapping on Sep 15.

Watch item. Plant three credit staff are still reviewing the duplicate list issued on Sep 24, so Customer master data cleanse stands at 2 of 4 criteria with a due date of Oct 14. Plant three data load rehearsal cannot start until the cleanse is accepted.

Why green. The cleanse is on its plan and the review has a named owner. It would turn Amber if the plant three list is not back by Oct 9.

Decisions waiting

Nine decisions are open. Each one shows the milestone it blocks and how long it has waited as of October 1.

DecisionOwnerRaisedAgeBlocksNeeded by
Credit limit policyThornbury finance directorSep 823 daysInvoicing designOct 13
Plant three cutover dateRobert LangSep 1615 daysPlant three super user trainingSteering, Oct 22
Plant two cutover go or no-goRobert LangSep 229 daysPlant two cutover readinessSteering, Oct 22
Dispute handoff from collections to billingCollections lead with the billing leadSep 1615 daysCollections workflow designOct 14
Finance sign-off on the corrected tax code tableFinance controllerSep 283 daysTax code lookup configurationOct 9
Whether the August close counts for criterion 3Robert LangSep 229 daysMonth-end close procedureOct 14
Plant three duplicate list: which accounts to mergePlant three credit staffSep 247 daysCustomer master data cleanseOct 9
Whether plants one and two evidence satisfies criterion 3Robert LangSep 301 dayOrder entry redesignOct 8
Owner of the training materials after handoverThornbury plant operations leadSep 256 daysTraining materials libraryOct 3

Live example from the Dashboards app, shown with Thornbury Components' demo data.

Milestones to the end of the October steering cycle

Bars run from the start of work to the due date in the milestone tracker. Red bars are blocked or overdue. The marker is the October steering meeting on Thursday, October 22, where the plant two and plant three cutover decisions are taken.

%%{init: {"gantt": {"useWidth": 920}}}%%
gantt
    title Thornbury milestones, Sep 7 to Nov 13, 2026
    dateFormat YYYY-MM-DD
    axisFormat %b %d
    section Order entry and cutover
    Order entry redesign resubmission :crit, oe, 2026-09-28, 2026-10-08
    Plant two cutover readiness :active, p2, 2026-09-14, 2026-10-08
    Plant three super user training :p3, 2026-10-26, 2026-11-06
    section Invoicing and credit
    Credit limit decision :crit, cl, 2026-09-08, 2026-10-13
    Tax code mapping fix :crit, tc, 2026-09-28, 2026-10-05
    Invoicing design :active, inv, 2026-09-14, 2026-10-16
    section Collections
    Collections workflow design :active, col, 2026-09-07, 2026-10-22
    section Data and master data
    Customer master data cleanse :active, dm, 2026-09-07, 2026-10-14
    Plant three data load rehearsal :dl, 2026-10-26, 2026-11-13
    section Steering
    October steering meeting :milestone, st, 2026-10-22, 0d

Milestones blocked or disputed

The view lists every milestone that is blocked by a requested change or a dispute, across Corbel's programs. Thornbury has three rows on it: Order entry redesign and Tax code lookup configuration with changes requested, and Month-end close procedure disputed.

Before you share this page with a client

This sample view holds milestones for several clients, including Northwick Insurance Group and Brennan & Shaw Distributors. Switch the embed to a view filtered to Thornbury Components before you send this page to Robert Lang or anyone at Thornbury.

Before the Oct 14 window closes

Next window checklist
✓Three complete stream updates received by the Sep 30 deadline
Collections lead names the blocking item. Chase owner: Tom Becker, by Oct 6
Corrected tax code mapping delivered. Owner: Hugo Lindqvist, Oct 5
Plant three results from the current build submitted as v1.3. Owner: Tom Becker, Oct 8
Plant two report on trained super users received. Owner: plant two manager, by Oct 8
Credit limit decision recorded by the finance director, Oct 13
All four stream updates in by Wednesday, Oct 14. Owners: the four stream leads
Steering pack sent to Robert Lang two days before steering, Oct 20. Owner: Claire Dubois
Who is on this update
TBTom BeckerPMO lead, Corbel Partners, compiles the update and questions gaps
CDClaire DuboisEngagement partner, Corbel Partners, takes the stalled stream to steering
RLRobert LangChief operating officer, Thornbury Components, receives the update
How to use this template

Compile one update per fortnightly window from each stream lead's own submission. Question any gap, and flag a stream whose status is unchanged for two cycles.

VariableMeaningRequired
{{program.name}}Program the update coversRequired
{{window.close_date}}Date the status window closedRequired
{{stream.status_rows}}Each stream with status, movement, next milestone and update stateRequired
{{stream.stale_list}}Streams whose status is unchanged for two cyclesRequired
{{decision.open_rows}}Open decisions with owner, raised date, age and the milestone blockedRequired
{{milestone.dates}}Milestone start and due dates for the timelineRequired
{{window.next_date}}Date the next status window closesOptional

If a required value is missing, show Needs review in its place and hold the update; never fill it with a guess. If a stream has not submitted, show Unavailable for that stream and do not carry forward its last status.

The live Dashboards blocks on this page show the Thornbury Components demo profile. Point each block at your own client's profile, or remove it, before you share the page. Filter the embedded view to the same client as well.