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T59 Fractional engagement onboarding plan

Fractional engagement onboarding plan

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Willow Row Engagement week 1 of 4 1 item due today Mixed visibility

The first 30 days for Halden Fractional's engagement with Willow Row: what access we need, who we need to meet and what ships first. Shared sections go to the client; the context notes at the end stay internal.

Engagement definition
ClientWillow Row
Fractional CMODan Wells, Halden Fractional
Client operations contactEvan Park
Engagement startMonday, Sep 21, 2026
Weekly cadenceTuesdays, 10:00, plus async updates in the client workspace
Initial scopePaid social, email marketing and the holiday product feed
Access items granted1Escalation contacts, verified
Access items in progress2Email platform, product catalog feed
Items not started1Change request process
Days to holiday campaign launch38from engagement start

Sample template: the firm, people, clients and figures are fictional, and the embedded view holds synthetic sample records.

Live example from the Dashboards app, shown with Meadowline Heating's demo data.

Access and readiness

The Internal readiness view below tracks everything Halden Fractional still needs from Willow Row before we can operate independently, filtered to items that are not yet complete.

Before you share this page with a client

The embedded view holds onboarding items for every client Halden Fractional is onboarding, not only Willow Row. Before sharing this plan, switch the embed to a saved view filtered to Willow Row, or share a copy of this page with that filter applied.

Access checklist
✓Escalation contacts named and confirmed on the portal team page
Editor seat on the email marketing platform, required by Sep 26
Daily product feed for shopping ads, required by Sep 23. Due today.
Read-only access to payment reports, requested twice, client finance lead on leave until Sep 28
Agreement on how out-of-scope requests are logged and priced

Product catalog feed is due today

The daily product feed for shopping ads is required by Sep 23, 2026, which is today. Evan Park owns delivery of the feed; Dan Wells owns validating it once it lands. If it is not in place by end of day, the holiday shopping campaigns already scheduled for early November cannot launch on time and will need to be pushed.

First 30 days

Week 1: access and kickoff
Week 2: brand and audience context
Week 3: first campaign live in the ad accounts
Week 4: first monthly performance review

Week 1 covers the access checklist above and the stakeholder interviews below. Week 2 turns that context into a documented brand voice and audience list. Week 3 is the first campaign we run under the new access, kept small on purpose. Week 4 closes the onboarding period with a review against the goals set in week 1.

Stakeholder interviews

StakeholderRoleTopicScheduled
Evan ParkOperations LeadAccess, escalation and the change request processSep 22, 2026, held
Willow Row finance contactPayment reportingPayment report access and reconciliation cadenceNeeds review, awaiting a name from Evan Park
Willow Row marketing coordinatorDay-to-day campaign requestsProduct feed content and creative approvalsSep 24, 2026, scheduled

Why the finance contact is unnamed

Evan Park has not yet named who owns payment reporting on Willow Row's side. Payment report access has been requested twice and is waiting on the finance lead, who is on leave until Sep 28. We are proceeding with the other interviews and will add this stakeholder once named.

Internal context: why this engagement started here

Willow Row runs seasonal ecommerce campaigns and asked Halden Fractional to lead paid social and email through the holiday period, starting with the product feed that failed twice under their previous agency. Dan Wells is allocated at 2 days a week through December, with a light touch retainer proposed for January. Internal note: watch the payment report access item, it has slipped twice already and sits on the critical path for revenue reconciliation, not just campaign launch.

How to use this template

Duplicate this page once per new fractional engagement. Replace these values; if a required value is missing, show Needs review instead of guessing.

VariableMeaningRequired
{{client.name}}Client being onboardedRequired
{{fractional.lead_name}}Fractional lead assigned to the engagementRequired
{{client.ops_contact}}Client operations contact coordinating accessRequired
{{access.item_name}}Each access or readiness item and its required-by dateRequired
{{stakeholder.name}}Each person to interview in week 1Required when known
{{engagement.start_date}}Date the engagement beginsOptional

If a stakeholder has no name yet, list the role as Needs review rather than leaving the row blank or guessing a name.