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T12 Webinar run of show

Webinar run of show

A webinar studio set with a presenter and a producer

Bayview Credit Union Live: Oct 8, 2026 47 target accounts registered 1 backup plan armed

Minute-by-minute run of show for the "Business Banking Forum: Navigating Rate Changes" webinar, with every owner, cue and backup plan named. Prepared by Quarry Lane Content for Bayview Credit Union's business banking ABM program. Everyone below should have this page open during the live session.

Event details
WebinarBusiness Banking Forum: Navigating Rate Changes
Date and timeOct 8, 2026, 11:00 to 11:50 ET
Target listABM tier 1 and tier 2 business banking accounts, 47 registered of 120 invited
PlatformWebinar platform, backup dial-in number distributed to registrants
ProducerTalia Brooks, Quarry Lane Content
HostDana Ferris, Business Banking Director, Bayview Credit Union

Sample template: the firm, people, clients and figures are fictional and shown for illustration only.

Live example from the Dashboards app, shown with Atlas Security's demo data.

Minute by minute

TimeSegmentOwnerCue
10:45Speaker and producer tech checkTalia BrooksConfirm audio, screen share and slide advance for all speakers
11:00Doors open, waiting room musicTalia BrooksRegistrants see countdown slide; no audio live yet
11:00Welcome and introductionsDana FerrisProducer unmutes host on cue
11:03Agenda and housekeepingDana FerrisMention Q&A panel and the resource link in chat
11:05Rate environment overviewMarcus Webb, Chief Economist, Bayview Credit UnionProducer advances slides on speaker's verbal cue "next slide"
11:18Poll: "What worries you most about rates?"Talia BrooksProducer launches poll, host reads results aloud after 90 seconds
11:22Customer scenario walkthroughDana FerrisScreen share switches to the prepared scenario deck
11:35Live Q&ADana Ferris, Marcus WebbProducer feeds top 3 chat questions to host by 11:33
11:45Call to action and next stepsDana FerrisProducer drops the consultation booking link in chat on cue
11:48Close and thank youDana FerrisProducer stops recording after the closing slide holds for 10 seconds

Handoffs during the session

sequenceDiagram
    participant P as Producer, Talia
    participant H as Host, Dana
    participant S as Speaker, Marcus
    P->>H: Cue mic live at 11:00
    H->>S: Introduces speaker at 11:05
    S->>P: "Next slide" verbal cues throughout
    P->>H: Poll results ready at 11:19:30
    H->>P: Signal to launch Q&A panel at 11:35
    P->>H: Top 3 chat questions relayed by 11:33
    H->>P: Cue to drop CTA link at 11:45
    P->>H: 10-second warning before close

Pre-show checklist

Complete before 10:45
✓Registration list synced to CRM with ABM tier tags
✓Slides finalized and loaded, version dated Oct 6
✓Speaker tech check scheduled for Marcus Webb
Backup dial-in number tested
✓Recording storage location confirmed with Dana Ferris

Open item: the backup dial-in number has not been tested end to end. Owner: Talia Brooks. Deadline: Oct 7, 2026, end of day, before the tech check.

Backup plans

If the primary platform fails

Producer posts the backup dial-in number in the registration confirmation email thread and pins it in any available chat channel. Host continues audio-only from the backup line. Slides are not shared on the backup line; host narrates verbally and promises the deck in the follow-up email.

If a speaker loses connection

Producer keeps the session running with the remaining speaker. Host acknowledges the gap once ("Marcus is reconnecting, I'll keep us moving") and does not stop for more than 60 seconds. If the speaker cannot reconnect within 5 minutes, their segment moves to the Q&A close, answered by Dana Ferris where possible.

If registrant count drops below 30 at go-live

This has not happened for this program, but the fallback is: run the session as planned for the registrants present, and separately, Talia Brooks schedules a second live date within 2 weeks rather than converting immediately to on-demand only, since live ABM sessions convert better than recordings for this list.

After the session

✓Session recorded and closed
Recording processed and captioned
Follow-up email sent to all registrants
No-show sequence sent with on-demand link
Sales notified of accounts who asked live questions
Follow-upOwnerTarget
Attendee thank-you email with recording and resource linkTalia BrooksWithin 4 hours of the session
No-show email with on-demand linkTalia BrooksWithin 24 hours
Hot lead list, accounts who asked questions or stayed past 40 minutesTalia Brooks to Bayview business banking salesWithin 24 hours
Post-event report with attendance and engagement by ABM tierTalia BrooksWithin 3 business days
How to use this template

Duplicate this page per webinar. Fill the run of show and backup plans at least 3 business days before the session; if a required value is missing, show Needs review rather than leaving a cue unassigned.

VariableMeaningRequired
{{webinar.title}}Webinar name shown to registrantsRequired
{{event.date_time}}Date and time, with time zoneRequired
{{runofshow.segments}}Minute-by-minute segments with owner and cueRequired
{{speakers.roles}}Host, producer and speakers with rolesRequired
{{backup.platform_plan}}What happens if the primary platform failsRequired
{{followup.tasks}}Post-event follow-up tasks with owners and deadlinesRequired
{{abm.target_list}}ABM tier or target account list this session servesOptional

Assign every cue in the minute-by-minute table to a named person before the tech check; an unassigned cue is a live-show risk, not a detail to fix later.