Accessorial charge evidence pack

Status as of Sep 28, 2026 4 events disputed, due Oct 9 5 events lacked carrier arrival times Client-visible

The evidence behind every detention, layover and reconsignment charge on Hollowell Paper Products loads in September 2026, set out before the charge is billed, so each event is accepted or disputed on the record. Prepared by the Quartzline Freight account coordinator for Bettina Kowalczyk, Transportation manager at Hollowell, and Hollowell accounts payable. Marcus Ellery, Key account manager, decides whether each charge is billed, absorbed or disputed. Priyanka Raghunathan, Operations manager, validates the facts. Issued Thursday, October 1, 2026, from records checked on Monday, September 28, 2026.

Sample template: the firm, people, clients and figures are fictional, and the embedded view holds synthetic sample records.

September by decision

Twenty-seven accessorial events were raised on Hollowell loads in September, worth $9,840 in all: 19 detention, 5 layover and 3 reconsignment. The bars show where each one stands. Sixteen were billed and accepted, 4 are disputed, 3 were absorbed by Quartzline for $1,120, and 4 await a decision.

Live example from the Dashboards app, shown with Hollowell Paper Products' demo data. Block dates move forward each week, so they can differ from the sample dates on this page.

Evidence before billing

A charge is only as good as the papers behind it. For each event the pack holds the appointment time, the carrier timestamps, the agreement terms and the messages exchanged, and it names any gap before the charge is billed. Evidence was complete before billing on 20 of the 27 events. Seven had a gap. Five of those lacked a carrier arrival timestamp, because the carrier reported its arrival by phone and nobody recorded the time.

Live example from the Dashboards app, shown with Hollowell Paper Products' demo data.

A charge with a gap in it is a conversation. A charge with the carrier time, the gate log and the agreement clause attached is usually a signature.

The four disputed events

The view lists the four disputed September events as records, awaiting the close with Bettina on Oct 9, with the owner, the amount, the evidence status and the date the decision is due. All four are owned by Marcus Ellery and all four are due on Oct 9. Read the Evidence column first: Complete means every item for that event type is attached, and Gap means one item is still missing and named in the record.

The four records add up to $1,480 (a sum of the four amounts in the table). They are the open slice of September. The other 23 events are billed and accepted, absorbed, or in the separate group of four that still await a decision.

Evidence items for each event type

Every event carries the items for its type. Open the tab for the event type, and tick each item only when the document is attached and readable.

The open box on the layover tab is the one gap in the four records: the carrier reported its arrival by phone on QF-32018, and the plant gate log stands in for the missing time.

Who decides what

From carrier arrival to billing

The path is the same for every event, and billing waits for the shipper's response. The steps below show it for the four events still awaiting a decision; the 16 accepted events have already been through it.

sequenceDiagram
    participant C as Carrier
    participant O as Quartzline operations
    participant M as Marcus Ellery
    participant B as Bettina Kowalczyk
    participant F as Quartzline finance
    C->>O: Arrival and departure timestamps
    O->>O: Check evidence against the agreement
    O->>M: Pack with any gap named
    M->>M: Decide bill, absorb or dispute
    M->>B: Evidence pack for the charge
    B->>M: Accept or dispute, with reason
    M->>F: Approved charge for invoicing
    F->>B: Invoice

Where the pack stands

Evidence was complete before billing on 20 of 27 events. The five gaps in carrier arrival timestamps are the reason the count is not higher.

Live example from the Dashboards app, shown with Hollowell Paper Products' demo data.

• Close the four disputed events with Bettina Kowalczyk. Owner: Marcus Ellery, by Oct 9
• Attach the plant gate log to the layover on QF-32018. Owner: Priyanka Raghunathan, before Oct 9
• Record the carrier arrival time at the moment a carrier reports it by phone. Owner: Priyanka Raghunathan, from Oct 5
• Decide the four events still awaiting a decision. Owner: Marcus Ellery, after the Oct 9 closes
• Agree that the plant gate log counts as carrier evidence under the agreement. Owner: Bettina Kowalczyk, done

How to use this template

Build one pack for each billing cycle, before any accessorial charge is invoiced. List every event with its evidence status, and name each gap with its owner instead of filling it in.

Variable	Meaning	Required
{{account.name}}	Shipper the pack is for	Required
{{period.label}}	Billing period the events fall in	Required
{{event.rows}}	Each event with load, type, amount, evidence status and decision	Required
{{event.evidence_gap}}	The missing item for each event with a gap, with its owner	Required
{{agreement.terms}}	Free time, hourly rate and accepted evidence under the agreement	Required
{{decision.owner}}	Person who decides bill, absorb or dispute	Required
{{decision.due_date}}	Date the shipper response is due	Optional

If a required value is missing, show Needs review in its place and hold the pack; never guess a time, an amount or a clause. If the event record cannot be read, show Unavailable for the event rows.

The live Dashboards blocks on this page show the Hollowell Paper Products demo profile. Point each block at your own client's profile, or remove it, before you share the page. Filter the embedded view to the same client as well.